https://goldcar-rent.com/ | +244 923464854
Gold Car Limited (GOLDCAR), based in Lobito and Luanda, Angola, has offered car rental services since 2013 but receives mixed reviews regarding service quality. The company promotes a modern vehicle fleet and rental flexibility, though some cars are evidently poorly maintained or aged. The use of internal cameras and alcohol breathalyzers, designed for safety, may disturb customer privacy and comfort. Airport pickups at Catumbela, Luanda, and Benguela are hampered by inconsistent scheduling, and customer service can be slow or unresponsive. Despite claims of “competitive pricing” and “24-hour support,” customers report hidden fees, delays, and limited roadside coverage.
Explore the wide range of vehicles available from GOLDCAR in Benguela, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about GOLDCARMan, I gotta say, renting from GOLDCAR was kinda whack. The ride felt old and beat up, like it was past its prime. Plus, the staff were slow and actin’ like they didn’t care. Not cool when you’re paying for a service. Next time, I'm hittin' up another company for sure!
I was surprised by the additional fees that appeared after I took the car. Also, the customer support was not very responsive when I asked about them. The car itself was functional but lacked comfort. For the price paid, I expected much better treatment and transparency. Probably won’t choose GOLDCAR next time.
Honestly, I was quite let down by the customer support at GOLDCAR. When I tried to report a car issue, it took a lot of effort to get anyone to listen or offer help. Their response was slow and left me stranded for hours. For travelers looking for reliability and quick assistance, I would not recommend GOLDCAR.
The car I got from GOLDCAR was not in the best condition; there were some minor mechanical sounds and the interior was a bit worn. However, the rental office was very conveniently located. The return process was straightforward, but I think the company needs to improve the upkeep of their vehicles for better customer satisfaction.
I had high expectations renting from GOLDCAR, but unfortunately, my experience was disappointing. The pick-up process was delayed by over an hour without clear communication. Additionally, the customer service seemed overwhelmed and unable to provide helpful answers. For a company with such a global presence, I hoped for a more professional approach. I would hesitate to rent from them again.
My experience with GOLDCAR was pretty unpleasant. The car smelled bad and was clearly not well maintained, and on top of that, the waiting time was excessively long both at the pick-up and drop-off points. Customer service was indifferent to my complaints. I wouldn’t recommend their services.
The car itself was decent enough, but those hidden fees hit me hard. I wasn’t made clear about some insurance costs and cleaning fees. I feel like the rental cost was honestly higher than what was advertised. The process left a sour taste, something others should watch out for when booking with GOLDCAR.
I rented a car from GOLDCAR last month, and overall, the vehicle was okay but had some cleanliness issues. I noticed extra charges added at return which I didn’t understand, and the billing was not transparent. Although the staff were polite, the whole process felt a bit rushed. I expected better clarity and quality given the brand reputation.
Honestly, GOLDCAR didn’t live up to what I expected. The vehicle felt old and the customer support was pretty mediocre. It’s tough to justify the cost when better services exist elsewhere. I think they need a serious overhaul of their fleet and policies if they want repeat business.
I was really frustrated with the pick-up process at GOLDCAR. It took forever to get my documents sorted, and the staff seemed disorganized. When I voiced my concerns, I didn’t feel like they were very empathetic or helpful. This definitely impacted my vacation negatively. Would advise future renters to be cautious.
Using GOLDCAR felt like a bit of a hassle. From unclear instructions to waiting too long for paperwork, things were not smooth. The vehicle needed more attention too, it wasn’t as clean as advertised. The staff were polite but not very efficient. I think they have some great potential but need to step up their game.
I've used many rental companies, but GOLDCAR’s unclear pricing policies really frustrated me. The rental desk was not very helpful in clarifying fees, and the paperwork was complicated. I ended up paying more than initially quoted. Not the smoothest rental experience, and I’ll probably look for alternatives in the future.
Unfortunately, my GOLDCAR experience was not good. I waited a ton of time to get the car and when it arrived, it was not in great shape - scratches and weird noises were obvious. Their staff didn’t really explain anything and seemed unconcerned. Not something I'd recommend to anyone looking for hassle-free car hire.
