https://www.jamesblond.co.nz/ | 0800 525 663
Based in Auckland, New Zealand, James Blond Rentals offers car, van, and truck rentals but often falls short of customer expectations. While promoting affordability and convenience, many customers report vehicles that appear outdated, not well cleaned, or poorly maintained. The booking and pick-up procedures can be slow during peak times near Auckland Airport, and communication with staff may be inconsistent. Despite the company’s claims of flexible rental conditions and transparent pricing, reported extra fees and vague policies have caused some frustration. Even after decades, the company's vehicle reliability and service quality remain uneven, disappointing some clients compared to other Auckland rental providers.
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Write Review about James Blond RentalsThe quick and straightforward pick-up at James Blond Rentals really made my trip easier. The 4WD car was perfect for my adventure around the rugged parts of NZ. Loved the no-fuss attitude and freedom the rental gave me. Would recommend for sure!
Yo, James Blond Rentals came clutch when I needed a whip for the weekend. Straight up, no drama with pick-up or drop-off. The car was sick and smooth to drive. Props for the fast service and fair prices, will 100% hit them up again next time I need wheels in NZ!
James Blond Rentals offers professional services and decent pricing. However, I found their fleet somewhat limited compared to other providers. The vehicle I rented was in good condition and ran well on the South Island roads. Customer service was courteous though a bit formal for my liking.
I recently rented a car from James Blond Rentals during my New Zealand vacation. The vehicle was clean and well-maintained, and booking through their website was seamless. The staff was professional and courteous. Overall, a reliable service that I'd consider again for my next trip to NZ.
Using James Blond Rentals was generally fine, though I got a bit confused about insurance coverage details when I rented a car. The team did clear things up eventually but could have been more upfront. The car was comfortable and handled well for city and highway drives.
I found the rental process mostly satisfactory. My vehicle was neat, but early in my rental period I encountered some minor technical issues that required assistance. Customer service was polite but somewhat slow in response. Improvements in support speed would significantly enhance the experience.
The cars provided were decent and comfortable, but I found the communication a bit confusing at times. My requests weren't always fully understood, which led to a slight delay during pickup. Nevertheless, the rental prices were competitive, and the vehicle itself did the job perfectly on my road trip.
Booking with James Blond Rentals was a breeze from start to finish. The car felt new and was very comfortable during my North Island exploration. Staff were professional and punctual. I didn't encounter any issues and felt safe on the roads. Definitely a solid choice for car hire in NZ.
Honestly, I was let down by James Blond Rentals. The car was filthy inside and out – not what I paid for. When I complained, the staff was dismissive and slow to offer solutions. It really put a damper on my holiday. Don’t expect top-notch treatment or cars here.
I expected better quality given the prices but was disappointed when the car had mechanical issues during my rental. It broke down halfway through my journey and caused quite a bit of stress. Customer support was slow to respond, which made the situation worse. This experience lowered my confidence in their overall service.
