https://uniqfleet.com/ | +263 773 615 432
Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles to meet customer expectations despite offering a range of SUVs, sedans, and luxury vehicles. Their chauffeur services and airport transfers frequently face delays, and communication can be unclear or inconsistent. Rental durations can be inflexible and their 24/7 customer support is often unresponsive. Booking online, by phone, or WhatsApp is available but frequently leads to confusion or errors. Although they claim to provide well-maintained vehicles and insurance, customers report maintenance issues and poor cleanliness. Office hours are limited to Monday - Saturday, 9:30 am - 5:30 pm, and staff are sometimes unhelpful when assisting clients to choose appropriate vehicles for their needs.
Despite serving Harare and surrounding areas, Uniqfleet is often criticized for outdated vehicles, tardy pickups, and lack of personalized care. Their safety and punctuality promises are frequently unmet, and online booking interfaces can be confusing. Rental policies lack clarity, and responses via phone or WhatsApp are slow, leading to a frustrating rental experience. Contacting them in Harare may result in delayed quotes and unresolved issues.
Rent a car from Uniqfleet Car RentalExplore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about Uniqfleet Car RentalBooking online was simple, but the in-person interaction felt robotic. The car was okay but lacked some basics like a full tank at pickup. Could use more warmth and customer care to standout. Still, a decent option for travelers on a budget.
I rented a compact car last month. The vehicle was comfortable and clean, and the rental flow was straightforward. Staff answered my questions promptly. Nothing remarkable but solid enough to recommend for hassle-free rentals.
I was left confused about some policies after booking, and support was slow to get back to me. The vehicle was fine but the overall service experience was below expectations. Hope they work on communication soon.
Yo, so I grabbed a ride from Uniqfleet last month, and gotta say, it was mostly smooth cruising. Some minor issues with the GPS but not a big deal. The vibe from their staff was cool and down to earth. Would roll with 'em again for sure!
Man, these guys make renting cars easy. Nice vehicles, good vibes from the crew, and no hassle. Had everything ready in minutes and the car drove smoothly across town. Perfect for folks wanting a quick and chill solution.
The car was clean and adequately maintained, though the pick-up area could be better organized. Customer service was polite but somewhat generic. It’s a solid choice if you want no frills and a decent ride in the city.
Picked up the car quickly, and the rental staff was efficient. However, I noticed some dirt inside the vehicle which I didn’t expect. This slightly affected my initial impression. The car itself drove well; all in all an okay experience.
The vehicle was well-maintained and comfortable. Though there were some delays in documentation during pickup, the overall experience was pleasant. Staff were courteous and helped with directions as well. I would consider Uniqfleet for future trips.
My experience had ups and downs. The car itself was fine, clean and easy to drive. However, the agent seemed inattentive at the counter, which made the rental process a bit frustrating. Overall, a bargain but with caveats.
Car performance was smooth and comfortable for my trip, but the counter experience was a bit dull - staff seemed bored and rushed. Service could shine more with friendlier attitudes. Otherwise, an okay option overall.
The vehicle quality was acceptable, but I encountered some delays during pickup. Customer service was polite yet slow to respond. Overall, it was a functional rental experience, but there's definitely room for improvement in operational efficiency.
The car was fine but the whole process and interaction felt very businesslike and dull. The team didn’t offer any warmth or extra help and the vehicle had some scratches. I expected more for the price paid.
Uniqfleet handled my booking efficiently with no major issues. The staff was warm and the car ran well. The pricing was competitive and the whole process was hassle-free. Would recommend for anyone looking for reliable but affordable rental.
Vehicle was as advertised but the paperwork took longer than expected and some instructions were unclear. I felt their potential is higher than what the current service delivers. Hopefully improvements come soon; otherwise a solid rental.
I rented a car for a weekend getaway. While the car was clean, the pickup area was a little chaotic, and the booking process wasn't very straightforward. If you're after something quick and simple, it works okay, but don't expect luxury.
I expected better quality, but my car had some scratches and issues with the air conditioning. The check-in process was rushed and the staff seemed unsure about some policies. I wouldn’t recommend for those expecting premium service.
