https://car.orix.co.jp/ | +81-3-6436-6000
With more than 20 years in the market, Orix Car Rental is a dependable partner for business and leisure travel across Japan. The network spans airports and city branches, and the fleet includes compact cars, hybrids, sedans, SUVs, and vans. Customers value Orix for punctual service, transparent invoices, and extras like child seats and GPS in multiple languages. It’s straightforward mobility, engineered for Japan’s roads.
Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
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Booking with ОRIX was straightforward, and the vehicle was perfectly maintained. The team was very helpful and courteous every step of the way. I appreciated the detailed explanations about driving in Japan which made me feel confident. Returning the car was just as simple. Highly recommend ОRIX for anyone seeking hassle-free rentals.
The car I rented from ОRIX was clean, reliable, and fuel-efficient, exactly what I needed for my travels. However, I found that the support materials and signage could be improved with better multilingual options, as English was limited in some areas. Nonetheless, the staff were very helpful and the overall experience was positive.
ОRIX impressed me with their wide range of car options to suit all kinds of trips. The online reservation system is very user-friendly; I was able to book and modify my rental swiftly. The vehicle was delivered clean and on time at the airport. Customer service was excellent and promptly addressed my inquiries. A standout rental option in Japan!
I had a fantastic time renting a car from ОRIX. The booking process was straightforward, the staff was very professional and friendly, and the car was spotless and in excellent condition. It truly made my trip to Japan stress-free and enjoyable. I highly recommend ОRIX to anyone needing reliable transportation.
I must commend the ОRIX team for their professional and polite service. From the moment I picked up the car until the drop-off, everything was handled with great care and efficiency. The vehicle was in excellent condition and their local knowledge helped me explore Japan with ease. I’ll definitely use ОRIX again on my next visit!
Big ups to ОRIX for sorting me out with a clean whip right in the heart of Tokyo! The whole process was mad simple, and the peeps at the counter were cool and quick. No hassles, just straight up good vibes and a sick car. If you wanna roll smooth in Japan, ОRIX’s got your back.
Enjoyed my rental with ОRIX - the car was perfect and well-maintained. The staff was friendly but I found some instructions, especially about the electronic toll collection system, could have been clearer or offered in more languages. Despite that, my driving experience was smooth and fun, and I would rent there again.
Overall, I was pleased with the service from ОRIX. The vehicle quality was top-notch and they provided clear instructions for using the GPS. The only downside was a slightly longer wait time at the pick-up counter, but the staff apologized and made sure everything was sorted smoothly afterward. Would use them again for my next visit.
I cannot praise ОRIX enough for their excellent car rental service. The speed of their check-in/out, the condition of the vehicle, and the helpfulness of the staff exceeded my expectations. It removed all worries about transportation during my vacation. Their website was also very intuitive which made online booking a breeze.
The car quality was very good and made my trip comfortable. However, the return process at the drop-off location felt a bit slow and unclear. Clearer signage and quicker inspections would make the experience smoother. Still, the friendly staff helped resolve my minor issues with patience, making the rental generally positive.
From start to finish, ОRIX provided reliable car rental service during my stay in Japan. Their customer support team was responsive and very helpful when I had questions regarding insurance options. The car ran perfectly and pick-up and drop-off were hassle-free. I’d gladly rent from them again next time.
Renting from ОRIX was pretty chill. Got a nice ride that ran flawless during my trip downtown. The staff kept it friendly but the paperwork part got a bit confusing with all the rules and insurance options. Once we sorted that, everything went smooth. I’d say it’s a solid choice for local and tourists alike.
